Everything on the is Penpoo printed just for you; so much thought goes into how each item is made and shipped. We work with a global team of manufacturers and shipping services to get your order from the site to your door.

1. Once you buy, we’ll send you an order confirmation email with important details like order number, order summary, total cost, and chosen shipping address.

2. Each item you order is custom-made for you, meaning we don’t hold stock in a warehouse somewhere. Printing usually takes 3-5 business days (from February to October) and 5-7 business days (from November to January). We have a global network of 3rd party printers that are masters at their craft. The type of product you order, and your shipping address affect where the product is made. Because of this, your order can sometimes come in different packages and arrive on other days.

3. Your order is shipped to your door. Or your office. Or wherever. You should receive a shipping confirmation email when it’s on the way. Shipping times vary depending on where it’s going and are automatically calculated at checkout.

Shipping fees

A shipping tracking link will be added to your order when it is shipped. If anything else is not announced, shipping fees specified in US Dollars (USD) will be displayed in checkout before the final payment step.

Shipping method

Economy: $4.99 (Shipping time 7 – 10 Business days)

International Shipping: $11.99 (Shipping time 10 – 15 Business days)

International taxes and duties

UPS or USPS sends all shipments. The order will be sent to the address you enter at the checkout. The shipping country is chosen at checkout. All prices, currencies, VAT, delivery times, and delivery charges will be adjusted depending on the country in which you want your items shipped. Our website will dispatch the approved orders as quickly as possible and in the order they have received. You will receive a tracking link and shipment confirmation when your package leaves the warehouse.